Packers Mini Storage

No stars if I could. They reuse locks and do not call when there are problems with your locker. We were in escrow for our first home in 2021, and unfortunately decided to store our entire home in a few of their climate controlled lockers. Someone stole all of our belongings straight from our locker using A KEY. They do not retire locks when keys arent turned in they just rotate them. To make matters worse the woman who "manages" the establishment admitted to seeing it unlocked but never called about it, simply just seen it and thought "not my problem". When we discovered our locker completely empty, we had to call police to get the woman AWAY from us as she offered no apology, no empathy and verbatim told us "Well you shouldn't have left it unlocked." and there was a heated exchange. That woman shouldn't be running anything much less managing the safety of your belongings. Prices are cheap but you definitely pay in the long run. Go anywhere else, you'd be better off packing your things in boxes and leaving it in an open field. OH and lastly we were called about nonpayment with our locker. Nonpayment for an empty locker with a police report. A joke, a scam, worse business Ive probably ever dealt with.

The manager here is awesome! Is excellent at explaining everything in detail, helps you out with directions there and anything else within his capacity Very friendly and courteous. I'd use this place again and again in a heartbeat. The prices are reasonable concidering others are up to 250-200 bucks higher in price. If you need storage and on a tight budget this is the place to go!!

Representative was very unprofessional, rude, confused, twice I called and she told me first She “can’t help with nothing because computer was not working”. I understand the situation but there is a way to talk to customers In a manner of kindness and friendliness . Second time I called she was so confused and wouldn’t let me speak. I wanted to know what o need after making a reservation for a u it and she was just speaking out of no where about nothing that had to do with what I needed. Prices online say one thing and she says another. I did suggest for the Company make the changes because people will assume the prices are right . Which is lying to the public. And still have no choice but to accept the price requested. Due to the distance of my home I need a near by storage unit. This company needs to change the prices or give me the price it says on line!!!

Great storage! Used it for about 6 months back in 2017. The are is fenced and secured! From when I last saw it has expanded for more customers! Highly recommend this place if you’re looking for a storage at a reasonable price!

WORST PLACE TO DO BUSINESS, VERY RUDE AND UNPROFESSIONAL. I tried turning my storage in Today they want to charge me for the whole month instead of prorating it since the 1st was Sunday and there closed and I went out of town for a few days.